TekLink^® Help

TekLink^® – User Preferences (e.g. Changing Default Language)

After registering on the TekLink® registration page please login with your email address and password.
(click "save password" if you do not want to enter this password everytime you login.)
Now you are on the TekLink® homepage and you can see the menu on the left side.
To change the preferred language procede as follows:
Click on "my preferences" and scroll down to "appearance".
Now you can change your local time, date format and preferred language.
After changing your preferences scroll down and enter again your password and click "save".
After that click on "go".
Now your preferences were changed and saved.

To send your RA-Request to our support click on submit request on the left side.
Now you get a page where you can enter the data for the defect hardware.
The fields in red color and with a * are mandatory.
After filling out the form click on "save". Your request will be send directly to our support.
You will get an automatic response from TekLink^® within 1 day.
The message will include a RA number and the shipping address.

Okay? Then start your TekLink^® session here or contact us if you have further problems or requests.